Maintenance Notice – March 11-15

We are going to be making some major changes to our infrastructure including some server migrations. We do not expect any downtime for our New Jersey VPS clients as we’re not moving any of our OpenVZ nodes at this location.

This maintenance notice only concerns our shared hosting in the United States, and our main website, billing portal, support desk, and SolusVM Master in France.

Our website and billing portal will be offline for many of our clients depending on how long DNS propagation takes for each of you. In order to ensure our database has up to date records we will take it offline during the transfer. During this time we will not be posting payments to invoices, or accepting/responding to help desk tickets.

Billing/Support portal Maintenance
We will take our billing/support portal offline on March 13, 2013 for about 15 minutes to complete the transfer.

Shared Hosting Clients
During this week you will not experience any downtime or file loss as we move your websites to another server. This is planned for March 14, 2013.

VPS Clients
Only clients in our France location on OVZ1 or OVZ0 will experience brief outages on March 12, 2013.